Privacy Policy

This Privacy Policy will explain how Avoir Beauty will use, collect and store your personal data. The General Data Protection Regulation (GDPR) is far more extensive than its predecessor – The Data Protection Act.

Who are we:

Avoir Beauty carries out all types of beauty treatments within the scope of practice outlined by qualifications obtained. We are based in a treatment room within Avenue Tennis as an independent body under a consultancy agreement.

What do we collect:

  • Personal identification information (Name, address, e-mail address, phone number)
  • Treatment records of services undertaken
  • Appointment records

How do we collect your data?

You the client will directly provide Avoir Beauty with most of the data we collect. We collect data and process data when you:

  • Register on-line for appointment bookings
  • Register on-line for purchasing retail products
  • Use or view out website via your browser’s cookies
  • Voluntary complete a customer survey or provide feedback on any of our social media platforms, via the website or via e-mail
  • Registering for appointments via the booking App Fresha
  • Payments made via the booking App Fresha
  • Completing client consultation forms

How will we use your data?

Avoir Beauty collects data so that we can:

  • Obtain permission to treat and a signature of consent that we have carried out patch tests according to industry compliance
  • Contact you when necessary for appointments or appointment alterations
  • E-mail special offers on products or services that we think you may like
  • Text appointment reminders sent via the Fresha booking App

If you agree Avoir Beauty will share your data with the following Company:

  • Avenue Tennis of Feathery Road, Gillingham, Kent, ME8 6AN

The reason for this will be for marketing purposes only and enable them to contact with relevant offers that you might be of interest to you. You can opt in/out of this at any time.

When Avoir Beauty processes an order for retail products your information may be shared with the following companies:

  • Dermalogica UK
  • Nouveau

How do we store your data?

  • Avoir Beauty securely stores your data on a password protected database
  • Avoir Beauty will keep your personal data for a period of six year’s after this time has expired, we will delete your data from the computer database in which it is kept

Marketing

  • Avoir Beauty would like to send you information about products and services of ours that we think you might like
  • If you have agreed to receive marketing, you may always opt out at a later date
  • You have a right at any time to stop Avoir Beauty from contacting you for marketing purposes

What are your data protection rights?

Avoir Beauty would like to make sure you are fully aware of all your data protection rights –

Every client is entitled to the following:

  • The right to access: You have the right to request copies of your personal data from Avoir Beauty
  • The right to rectification: You have the right to request that Avoir Beauty correct any information you believe is inaccurate. You also have the right to request Avoir Beauty to complete information you believe is incomplete
  • The right to erasure: You have the right to request that Avoir Beauty erase your personal data, under certain conditions
  • The right to restrict processing – You have the right to request that Avoir Beauty restrict the processing of your personal data, under certain conditions
  • The right to object to processing: You have the right to object to Avoir Beauty’s processing of your personal data, under certain conditions
  • The right to data portability: You have the right to request that Avoir Beauty transfer the data of your personal data, under certain conditions

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, contact us on the following:

e-mail: [email protected]

Telephone: 07841337976

Or write to us at: Avoir Beauty, Avenue Tennis, Featherby Road, Gillingham, Kent, ME8 6AN

Complaints:

In the event that you wish to make a complaint regarding how your personal data is collected and being processed by Avoir Beauty you have the right to complain to us. If you do not receive a response within 30 day’s you reserve the right to complain to the Information Commissioners Office (ICO) details are here:

Avoir Beauty

  • Avoir Beauty, Avenue Tennis, Featherby Road, Gillingham, Kent, ME8 6AN Tel: 07841337976

Information Commissioners Office (ICO)

  • ICO, Wycliffe House, Water Lane, Wilmslow, SK9 5AF – Tel 0303 123 1113